We work hard to make it easy

Robert Tucker is Senior Vice President of the Mid-Atlantic Region. He oversees all operations across the Washington DC region, Charlottesville, Richmond and Hampton Roads. Robert has been with BMS since 2008 and has been in the building service industry since 1987. He has a BA in Sociology from Loyola College. He is a member of BOMA, AOBA and BSCAI, and is LEED-GA certified.

Robert has managed a $40 million operational budget and directed 1,200 employees as a VP of Operations for Melwood Training Center, Inc. He successfully designed and implemented comprehensive cleaning programs for the Executive Building Offices of the White House, US Naval Academy, Goddard Space Center, FBI Headquarters and many other government and private sector complexes.

Under Robert’s leadership, BMS’s Mid-Atlantic region launched and grew BMS University, a comprehensive training and development program for its staff. Robert is passionate about professional and workforce development, which is demonstrated by the many talented individuals that have had the opportunity to rise through the ranks of his organization.

Robert sits on BMS's DE&I Committee in an Advisory role.

Alicia Barron is Vice President, Business Operations for BMS's Mid-Atlantic region. Alicia joined BMS in 2009 as General Manager of the Southern Virginia region. In 2019, she was promoted to Director, Business Operations, and in 2023 became Vice President, Business Operations. Alicia manages AP and AR for the Mid-Atlantic region with a specific focus on billing resolution, workflow, and communication, among other responsibilities. Prior to joining BMS Alicia was the AP/AR Manager for Cintas in Landover Maryland for 4.5 years, and for six years prior was in commercial real estate. Alicia holds a Business Management Associates Degree San Diego City College, and a Nursing Degree Maric College.

Dorothy Olego is Assistant Vice President, Human Resources, for BMS’s Mid-Atlantic region. Dorothy joined the company in 2009 in the payroll department, after having worked for almost a decade for her family business. In 2013, she moved where her interests took her - into Human Resources - and has since received increasing roles of responsibility. She was promoted to Director, Human Resources in 2018.

In her role Dorothy oversees employee on-boarding, staff education of Union policies and procedures, training, and grievance management. She establishes HR objectives in line with company goals, makes recommendations and develops organization policies as it relates to personnel. She is responsible for HR for over 700 employees.

Dorothy belongs to the Society for Human Resource Management (SHRM) and holds her Professional in Human Resources (PHR) certification. She received her MBA from University of Maryland University College, and her Bachelor’s degree in Business Administration from DeVry University.

Dorothy sits on BMS's DE&I Committee, overseeing the Internal DE&I Metrics program.

Yurie Kim is Assistant Vice President, Quality and Sustainable Initiatives for BMS’s Mid-Atlantic region. Yurie began with BMS in March, 2018. Her responsibilities include redesigning BMS’s Quality Business Review program and growing Sustainability initiatives across the region, including assisting clients in achieving their LEED and WELL certifications. Yurie holds a degree in Urban Affair Planning and Landscape Architecture from Virginia Tech.

Prior to joining BMS, Yurie spent over five years working in the Commercial Property Management arena, where she quickly moved up the ranks to become a General Manager in a top Commercial Real Estate firm. During her tenure, she chaired the firm’s Sustainability Committee for three years, and played an essential role in maintaining their Kingsley Survey score above 4.8 year over year. Yurie is both a LEED and WELL Building Accredited Professional and has worked extensively with building owners and tenants in achieving Silver and Gold LEED Certification. Additionally, she has participated in WELL Building and Fitwel Certification projects. Yurie has been recognized for her role in helping companies with their Energy and Sustainability initiatives and for exhibiting exceptional managerial performance.

Yurie is Co-Chair of BMS's DE&I Committee. She also gives back by volunteering for Back on My Feet, a national organization combating homelessness through the power of running, community support and essential employment and housing resources.

Jeff is Director of Market Development, with a primary focus on Richmond, Charlottesville and Hampton Roads. His role concentrates on new market development, while promoting existing customer growth. Jeff has been with the company for six years and has gained increasing responsibilities during his tenure. He came to BMS with a longstanding sales and account management career, focused on servicing the commercial real estate sector.

Jeff has been instrumental in establishing and growing our Southern markets. Jeff was hired, and very quickly brought on new clients to the region, in 2011. By 2016 he had grown the market significantly and demand required that BMS establish satellite offices in Charlottesville and Richmond. After establishing a strong Charlottesville presence and working relationship with the University of Virginia, in 2017 Jeff and the BMS team were awarded the full outsourced contract for UVA. This was a big step forward in the growth of BMS’s Education vertical.

Jeff has received numerous awards for sales growth throughout his career. He has completed his Green Seal accredited training program, which establishes Green Seal environmental requirements for commercial cleaning companies. Jeff actively supports IREM and BOMA.

Sedat Osmanovic is Senior Vice President, Operations for BMS’s New York and Chicago regions. He has been with BMS since 2006, and is a veteran of the building maintenance industry with over 30 years of experience.

Sedat began his career as a building supervisor and has since worked for a variety of industry organizations in roles of increasing responsibility. There are few people in the industry that are more knowledgeable about building maintenance and operations than Sedat. His deep understanding of the inner workings of the industry, including industry innovation, standard processes, green products and staff management, is an invaluable resource both to BMS and its clients.

Sedat has learned from the ground up and is a trusted partner to the clients he serves, including the Mart in Chicago and many other clients with large and complex portfolios.

Chuck Lombardi is Director of Security Operations for GMSC’s Chicago region. He is responsible for business development and managing security operations at the Merchandise Mart, the largest building in Chicago, comprising over 4.2 million square feet.

Laurence Natoli is a Branch Manager of BMS’s New York region. Laurence began his career with BMS as Day Operations Manager in 2002, and was later promoted to Branch Manager. He has many years of experience working in the building services industry prior to joining BMS. Laurence has a Bachelor’s degree in Human Resource Management from Baruch College, City University of New York.

Laurence oversees BMS’s day and night operations, as well as BMS’s lighting division. His broad scope of responsibilities includes managing the branch’s P&L, all customer relations, purchasing of supplies and equipment, as well as business development. His team includes Director of Night Operations, Day Operations Managers and Account Executives.

Laurence sits on the Board of Love’s Hope International, which is a non-profit dedicated to improving the lives of orphans overseas.

Emily Gove is Vice President, Sustainability and Training for Vornado Realty Trust and BMS. She joined the company in 2016 and is tasked with establishing and expanding sustainability initiatives and best practices across the organization. Prior to joining our team Emily spent five years as a Senior Sustainability Consultant focused on LEED® Existing Buildings: Operations & Maintenance™. She is a LEED Accredited Professional (AP) with a Masters in Environmental Science from the University of North Carolina Wilmington.

Emily focuses on increasing the efficiency of company operations, reorienting existing service delivery to enable the adoption of sustainable practices, and facilitating the development of new services and partnerships to provide cutting-edge sustainable leadership. Emily works on a variety of issues that have relevance to sustainable development from both a policy and operations perspective such as sustainable procurement, employee safety training, and corporate social/environmental responsibility.

Emily serves on Urban Green Council’s Monthly Programs Committee in the sustainability, architecture and engineering fields assisting with the planning and implementation of monthly educational programs, including building salons, case studies, technical roundtables and tours. She also sits on BMS's DE&I Commitee.

Edwin Fabre is Director of Window Cleaning for BMS’s New York region. Edwin started working for BMS in 1990 when he was hired as a Porter. Since then, Edwin has been promoted multiple times into positions of increasing responsibility.

Edwin is responsible for running our window cleaning division and has regularly overseen large and complex projects such as the Empire State Building, Bloomberg Building, Hudson Yards, the Pyramid Building and many more. Edwin has received numerous window cleaning specialty certifications.

Window cleaning, once considered to be quite a dangerous job, has become extremely safe over the years, and Edwin has been at the forefront of watching the industry evolve into what it is today.

Alfons Camaj is an Account Executive for BMS’s New York region. Alfons is a veteran of the industry and joined BMS in 2022. Prior to coming to BMS Alfons spent eight years in Property Management and was District Manager for four years with another commercial cleaning company.

In his role, Alfons is responsible for ensuring client satisfaction related to all facets of their janitorial and pest control needs. He manages the entire tenant experience, from initial onboarding, conducting site inspections, tenant transitions and training, and recommending supplemental services.

Alfons is fully trained in OSHA safety protocols and experienced using numerous programs including Corrigo, Blueforce, and Angus Anywhere. He is a member of the Scandinavian American Building Managers Guild.

Conor Pittard is Manager, Special Services for BMS’s New York office. Conor joined BMS in 2019, coming to us with three years of industry experience in operations, management, and customer service.

In his current role, he works closely with tenants, managing all facets of the partnership, including onboarding, conducting site inspections, tenant transitions and training, and recommending supplemental services. Conor also oversees all specialty projects outside the normal scope of work.

Conor holds a Bachelors Degree from Farmingdale State College, where he was also a member of the Men’s Lacrosse team.

Julie Masella is an Account Executive for BMS, New York. She joined BMS in 2025 and is responsible for maintaining strong relationships with tenants while ensuring all janitorial requests are handled promptly and effectively.

Prior to joining BMS, Julie worked as an Assistant Property Manager for a residential real estate company, where she developed a solid foundation in property operations and client service.

A graduate of the University of Tennessee, Julie holds a bachelor’s degree in business management and believes strongly in teamwork and relationship-building as the key to delivering the highest level of client satisfaction.